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There are no translations available. FAQ: Long-term Let & Holiday Bookings. What types of property will rent best?
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Preparing Your Holiday Home 
Murcia Villas takes great pride in the standard and presentation of the accommodation. Holiday guests and tenants alike need to feel at home in your property, therefore a “home from home” effect is required.
First impressions are very important and it is imperative that the property is clean and tidy, clutter free and easy on the eye. Matching bed linen, co-ordinating fabrics all help to create the right impression, it is easy and relatively inexpensive to create the luxurious image.
It is important that you put yourself in the place of the guest and equip the property with items that you would like to find if you were renting the property. Labour saving devices such as dishwashers, although not essential will make your property more attractive to guests in this highly competitive market place and put your home to the top of their short list.
Furnishing Service
Murcia Villas works with a number of furniture suppliers in the local area offering stylish and affordable furniture packages to suit all tastes and budgets. We can arrange for a specialist to contact you to run through your requirements. Alternatively, we can assist in completing the furnishings by purchasing patio furniture, sheets and towels and other items that you may not have the time to arrange when you are here in Spain. We can organize anything from Air conditioning installation, patios and garden landscaping, swimming pool, hot tubs and soft tubs.
Keys and Lock changing services
Murcia Villas will need three sets of keys to the property. These are coded and kept in a locked store cupboard at our office. The key coding does not reflect in any way the address of the property.
Unfortunately, due to the number of property break ins and attempted break ins, we do recommend that you have the locks changed once you take possession of your property. It is also advisable that you have the locks changed if you have recently changed management company. Changing the locks will give you peace of mind that your home is secure whilst you are away.
From time to time unfortunately keys are mislaid by guests or simply the lock seizes and we have to change the locks. We will carry this out immediately if your home is at risk and let you know that your new set of keys will be ready for you to collect for your next visit.
Long Term Let and Holiday Bookings
Murcia Villas has extensive experience of both long term lets and holiday bookings and a proven track record. Through our unique marketing methods we will find generate holiday bookings or a long term let for your property and offer the peace of mind of regular contact with the tenant or guest during their stay at the property.
Murcia Villas Services
There are four levels of services available from Murcia Villas.
A) Property Management
B) Property Management and Lettings
C) Registration and Marketing Service
D) Key Holding Service
A) Property Management
Property Management is important to owners not living in close proximity to their home in Spain. We understand that your property is not just an investment; but that this is your home in the sun and respect the fact that it might need maintenance from time to time. We will act as your caretaker and ensure peace of mind in your absence. Our management package can be as flexible as you need it to be.
Regular Property Visit and Inspections
We will visit your home at least once a month to air the house, check and repair any minor maintenance problems. We will check that all the light bulbs are working, water the plants, air the rooms, test the water to the bathrooms and kitchen and check for leaks. Humidity can be a problem and therefore it is crucial that the house is aired on a regular basis to prevent any build up of damp. We have a twenty point checklist to give you peace of mind.
We will act as your representative in Spain and act on your behalf liaising with utility companies or insurance companies whenever needed. We will hold the keys and grant suppliers and maintenance contractors accompanied access to the property in your absence.
Inventory
Murcia Villas will compile a full inventory listing of the items that you have in the property together with their condition. This will be retained on disk and can be updated quickly and easily.
Maintenance Team
Major faults will be reported to you immediately, we will obtain quotes for the repairs from our reputable contractors and organise the repair upon your authorisation. If the repair is urgent, such as a water leak, we will immediately take steps to prevent any further damage.
Spreadsheet and Accounts
In addition to visiting the property and carrying out minor maintenance, we will provide you with a statement on your account to show your balance and any expenditure, so that you can be see any expenditure which has occurred.
Villa Books
Each property will have its own individual information folder to ensure that your guests have a trouble free and enjoyable holiday. The information folder will detail the local area with maps, dates and details of local fiestas, markets and attractions
Calendar and Availability
We will keep an up to date spreadsheet calendar of any friends or family that will be using the property over the year to ensure that we clean and prepare the property in good time and to your wishes and specification.
Additional Services to clients' guests
- Taxi transfers from the airport to the accommodation
- Meet and greet clients on arrival
- Welcome Packs
- Cleaning and laundry services
- Arranging Golf Tee Times
- Local Area information
- Translation services
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B) Management and Lettings
Full management of the property as detailed above.
Murcia Villas will undertake to market and advertise the property for both long and short term rentals as you require. We will photograph the property and write a complete description.
The marketing package for clients who opt for full management includes
- Inclusion on www.murciavillas.com
- Enhanced property listing onto up to 3 additional major holiday letting sites
- Enhanced listing onto major property sites for long term lets
- Enhanced listing on to 3 sites which translate into up to 13 European languages
- Local Radio campaign
- Affiliation with Golf accommodation website
- UK PR Campaign
Pricing and Availability Calendar
We will create a directory of prices for the property depending on the time of year and the weather. We will keep an availability calendar and we would ask you that you simply email us to let us know when you are using the property so that we take the property off line for potential guests. We will email you to let you know when a client has reserved the property and contact you again to confirm that payment has been made.
Clients' Own Bookings
Murcia Villas is a happy to assist in the administration, cleaning and laundry of your own bookings. However we do ask that you inform us of any bookings that you have taken yourselves by informing us by email of by fax of the dates you have booked yourselves as we need to keep our “availability List” completely up to date
C) Registration and Marketing Service
Some clients employ us simply to market their property and take bookings for holiday and long term rentals. There is a registration fee for this service of €165 plus IVA.
The marketing package for clients who opt for the Registration service includes
- Photographing the property and writing the description
- Inclusion on www.murciavillas.com
- Enhanced listing on to 3 sites which translate to 13 languages
- Local radio campaign
- Affiliation with golf accommodation website
Pricing and availability calendar as detailed above.
D) Key Holding Service
It is a legal requirement that owners who do not live as residents in Spain to have a nominated key holder that retains the keys to the property. Key Holders are required to allow workmen access for a number of reasons. Perhaps there has been a leak in the apartment above and there is water damage. The insurance assessor will need to access your property to put in a claim for the damages. There is a problem with an electrical installation and the company need to access the property to sort out the problem. We will hold a set of your keys safely for you in our offices in the event of such an incidence.